Refund policy
We want you to love your Team Hudle gear. If something isn’t right, you can return eligible items within 14 days of delivery for a refund or exchange.
Return window at a glance
| Item type | Return window | Condition |
|---|---|---|
| Standard apparel | 14 days from delivery | Unworn, unwashed, tags attached |
| Custom / personalized kit | Final sale | Returnable only if defective |
| Final sale / clearance | Not eligible | — |
| Socks / underwear | 14 days from delivery | Unopened for hygiene |
Eligibility
- Items must be unworn, unwashed, and in their original condition with all tags and packaging attached.
- Personalized or customized items (including name and number printing) are final sale and cannot be returned unless defective.
- Items marked “Final Sale” or “Clearance” are not eligible for return.
- Socks, underwear, and similar items must be returned unopened for hygiene reasons.
How to start a return
Contact our support team through the store contact page with your order number and the item(s) you’d like to return. We’ll send you return instructions and a return address. Customers are responsible for return shipping costs unless the item is defective or we shipped the wrong item.
Refunds
Once we receive and inspect your return, we’ll notify you of approval. Approved refunds are issued to your original payment method within 5–10 business days. Original shipping charges are non-refundable.
Exchanges
The fastest way to exchange for a different size or color is to return your original item and place a new order. If an item arrives damaged or defective, contact us right away and we’ll make it right at no cost to you.
Damaged or incorrect items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with photos so we can arrange a free replacement or refund.